Denial: An applicant denied by UDA is entitled to a refund of all monies paid.
Three-Day Cancellation: An applicant who provides written notice of cancellation within three days (excluding Saturday, Sunday, and federal and state holidays) of signing an enrollment agreement is entitled to a refund of all monies paid, except for any credit card or debit card transaction fees. UDA shall provide 100% of the refund (less transaction fees) no later than 30 days of receiving the notice of cancellation.
Other Cancellation: An applicant requesting cancellation more than three days after signing an enrollment agreement and making an initial payment, but prior to entering the UDA program, is entitled to a refund of all monies paid, except for any credit card or debit card transaction fees.
Leave of Absence (LOA): If a student needs to take a LOA (maximum four (4) weeks) they must first notify the board in written format, describing why they are taking time off, how long they expect to be absent, and their expected return date. The board will review each individual case and accept or deny the request. If the request is accepted, a plan will be implemented to place the student in the next available class where he/she left off in the program. If the student does not return on the specified date agreed upon by student and the board, then the refund policy (defined in Section 8) will be followed. If the request is denied, then the student will be refunded monies as listed in the refund policy. Each student will only be allowed to take one LOA during their enrollment in the program, and the time cannot exceed four (4) weeks. If the student needs to take a longer period off, they will be refunded their monies based on UDA’s refund policy listed below. If they wish to re-enter the program, they will have to reapply and pay the full fee.